Terms and Conditions

The following terms and conditions apply only to the commercial relationship between min-telefon and its customers. Min-telefon reserves the right to modify these terms and conditions by unilateral decision without prior notice. Orders are subject to the terms and conditions valid at the time of ordering, which are viewable on the Min-telefon.se page. Changes in legislation will come into effect immediately as such, unless the law otherwise specifies.

Condition of Products: We strive to provide our customers with high-quality secondhand phones and laptops. However, as these items have been previously used, there may be minor scratches, dents or other signs of wear and tear. We will always provide a detailed description of the condition of the product, along with pictures, to help you make an informed decision.

The Customer is obligated to give their full contact information when making an order, which includes at minimum the Customer’s name, address, and active telephone number.


Swish or Banktransfer

WARRANTY AND LIABILITY FOR DEFECTS When buying a phone, please inform us within 72h of receiving the goods if you are not satisfied with the product for any reason. We will issue the customer a refund within 5 business days of receiving the customer’s phone, presuming the Find My iPhone feature has been disabled from the phone. When the products come from the manufacturer, If the manufacturer’s warranty is valid, the warranty terms defined by the manufacturer apply. The buyer is obligated to familiarise themselves with the possible warranty terms of the product before taking the product into use.

TERMS and condition Apply for WARRANTY

Guaranteed fast repair service. Upon receiving the phone/device, we will begin the repair process immediately within 24 hours.

Replacement device If we are unable to return the device to its earlier condition, we will try to replace it with another corresponding model. If it appears that the device’s fault has been caused by the Customer, Min-telefon is not liable for it. Possible such causes include, for example, causing physical damage to the device, using the device contrary to its instructions, or other negligent actions. Repair process The detected fault will be repaired in our repair service. If the availability of spare parts is poor, the parts are unreasonably expensive or the device otherwise proves to not be worthy of repair, the faulty device in question will be replaced with a corresponding model. Thanks to our fast repair service, Min-telefon warranty repair takes only up to 5 working days on average from the time the device has arrived to the repair service. In some cases, such as during public holidays or for other reasons, the repair process may take longer. In order for the device to be repaired within a reasonable time, the quality of the device, availability of spare parts, quality and extent of the fault or other special technical properties must also be taken into account.

LIABILITY Products and services are always sold as they are. Min-telefon liability is always limited to the content of these terms and conditions and to a maximum of a refund of the purchase price. The product liability for defects is limited to the possible refund of the purchase price minus the benefits received. Certain functions or services provided in or through the website may require opening a user account (including setting up Apple ID user and password). You are responsible for all activity occurring on your account and securing your account information, including your password. You are forbidden at all times to use someone else’s Apple ID, password or account without the permission and agreement of the account holder. Min-telefon cannot and will not take any liability for the loss or damage that is caused by neglecting these responsibilities. Min-telefon is not liable for forgetting Apple ID or password. Also, due to information and personal data security, min-telefon isn’t liable for providing the original purchase receipt from the original owner of the phone.

By purchasing a secondhand phone or laptop from us, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you do not agree with these terms and conditions, please do not purchase a secondhand phone or laptop from us.